You want to discover an insurer that will take care of all your requirements, give the greatest service, stay financially sound, and be there when you need it when you are attempting to pick the appropriate insurer and get the best value on a policy. You would like to find an insurer to do all these things. Travelers have all of these things to offer and more. It has been operating for over 165 years and offers clients coverage for various aspects of their insurance needs.

Travelers Insurance, now the second biggest property and casualty insurer in the United States, was established to protect those who traveled by steamboats and railroads at the time. At the time, these means of transportation were seen as very hazardous; thus, many insurers refused to provide coverage to anyone who used them.

Since its foundation in 1864, the company has expanded to provide personal and commercial plans in the United States and other countries. It ceased sales of trip plans in the year 1993. Travelers is a pioneer in the insurance industry, having introduced such innovations as the first auto policy, writing coverage for space travel, and providing a discount for hybrid vehicles.

Travelers' stock is listed on the New York Stock Exchange (NYSE) with the ticker TRV. It has operations in the United States, Canada, the United Kingdom, and Ireland and has more than 30,000 employees and 13,500 agents. The annual sales of Travelers exceed $32 billion. As of 2018, it held the 106th spot on the list of the biggest companies in the United States, compiled annually by Fortune Company. The now-famous umbrella that serves as the company's emblem made its debut in 1870 and has survived all of the company's transitions and acquisitions since then.

Financial Results and Market Size

With a total of $26,244,172 in direct premiums written in 2018, this company had a market share of 3.85%. State Farm, Liberty Mutual, GEICO, and Allstate made the list of the top ten insurance companies.

Insurance Products

You may get a quotation and sign up for a Travelers plan by contacting one of the more than 13,000 independent insurance agents who work for the company, or you can opt to do both online. It protects persons, corporations, and a variety of particular dangers, including the following:

Individual

• Auto
• Wedding and private events
• Homeowner
• Condo
• Renters
• Identity fraud protection
• Flood
• Boat and yacht
• Umbrella
• Valuable items plan

Business

• Business owner's plan
• Workers compensation
• Commercial auto
• Umbrella

Special Risk Insurance

• Boiler and machinery
• National property
• Excess casualty
• Global products
• Environmental liability
• Indian nations
• Inland marine
• Ocean marine

Mobile App

You may download the Travelers mobile app from the Apple App Store on your iOS-powered device. Members of the plan may use the app to perform things like schedule payments, check the status of a claim, report a claim, request paperwork, and examine other plan alternatives. You are also able to make calls for roadside assistance using the app.

Ratings for both Customer Service and Financial Stability

The evaluations of Travelers' financial strength reveal that the company is a secure and reliable carrier in which you may have faith that it will be in business for many years to come. A.M. Best has given travelers an "A" rating. It has been given a "AA" rating by Fitch, an "Aa2" rating by Moody's, and a "AA" rating by Standard & Poor's.

Customers of Travelers awarded the company a customer satisfaction rating of 73.58% in a poll conducted by Insure.com. At the most recent census, 74% of its customers indicated they planned to renew their agreements. The Better Business Bureau has given the travel agency Travelers an "A" grade. There were a total of 418 complaints that were resolved with the Better Business Bureau throughout the time of three years. Most of the difficulties were related to goods, services, and billing faults.

Pros

• Excellent ranking for the company's financial strength.
• The same company offers many distinct kinds of programs.
• Large local agent network that spans the whole of the county.
• Mobile applications for handling claims and providing services.
• A website that is both helpful and simple to navigate.

Cons

• There are a variety of plan alternatives, but not all of them are offered in every state.
• Regarding invoicing, collection, and customer service, some issues have been expressed.

Contact with the Company

Visit the website or call Travelers at (888) 695-4625 to obtain more information about the plans available through the company, get a price estimate, or locate a local agent. In addition, if you have any questions, you may send an email to the customer support department.